Terms of Service

Last Updated: January 1, 2024

1. Acceptance of Terms

Welcome to Zen Automation LLC. By accessing or using our website at www.zenautomation.buzz and any related services provided by Zen Automation, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

Zen Automation LLC provides computer systems design and related services. These terms apply to all visitors, users, clients, and any other persons who access or use our services. Your continued use of our website following the posting of any changes to these terms constitutes acceptance of those changes.

These Terms of Service are a legally binding agreement between you and Zen Automation LLC, located at 2758 E 3530 S, St George - 84790-7964, United States. Please read them carefully before proceeding.

2. Description of Services

Zen Automation LLC specializes in computer systems design and related services. Our offerings include systems architecture design, automation solutions development, technology consulting, software integration, and infrastructure planning. We work with businesses of all sizes to design and implement technology systems that improve efficiency, reliability, and performance.

Our services are provided on a project-by-project basis unless otherwise agreed in writing. The specific scope, deliverables, timelines, and costs for each project are defined in a separate service agreement or statement of work. These Terms of Service govern the general use of our website and serve as a framework for all client engagements.

Zen Automation reserves the right to modify, suspend, or discontinue any aspect of our services at any time, with reasonable notice to affected clients whenever possible. We are not liable for any modification, suspension, or discontinuation of services beyond our reasonable control.

3. Intellectual Property Rights

All content, materials, designs, code, documentation, methodologies, and deliverables created by Zen Automation LLC in the course of providing services are the intellectual property of Zen Automation unless otherwise agreed in writing. This includes but is not limited to software code, system designs, architectural diagrams, technical documentation, and proprietary methodologies.

Upon full payment for services rendered, clients receive a license to use the deliverables specifically created for their project for their intended business purposes. This license is non-exclusive, non-transferable, and limited to the scope defined in the applicable service agreement.

You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from our website without prior written consent from Zen Automation. All trademarks, service marks, and trade names displayed on our website are the property of their respective owners.

4. User Obligations

As a user of our website and services, you agree to the following obligations:

  • Provide accurate, current, and complete information when engaging with us or using our services
  • Maintain the confidentiality of any account credentials or access keys provided to you
  • Use our website and services only for lawful purposes and in compliance with all applicable laws and regulations
  • Not engage in any activity that disrupts, interferes with, or damages our systems, servers, or networks
  • Not attempt to gain unauthorized access to any part of our website, systems, or data
  • Not use any automated means, including bots, scrapers, or crawlers, to access or collect data from our website without express permission
  • Not transmit any malicious code, viruses, or harmful software through our platform

Zen Automation reserves the right to investigate and take appropriate legal action against anyone who violates these obligations, including reporting such activity to law enforcement authorities.

5. Fees and Payment

Fees for services are as set forth in the applicable service agreement or statement of work. Unless otherwise agreed, payment terms are net thirty days from the date of invoice. Late payments may incur interest charges at the rate of one and one half percent per month or the maximum rate permitted by law, whichever is lower.

All fees are stated in United States dollars and are exclusive of any applicable taxes, duties, or levies. Client is responsible for paying all taxes, duties, and levies imposed by any governmental authority in connection with the services, excluding taxes based on Zen Automation net income.

Zen Automation reserves the right to suspend services and withhold deliverables if payment is not received within the agreed timeframe. No refunds will be issued for work already completed and delivered in accordance with the service agreement.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Zen Automation LLC, its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services, including but not limited to lost profits, lost data, business interruption, or cost of procurement of substitute services.

In no event shall Zen Automation total liability to you for all claims arising from or relating to these Terms of Service or your use of our services exceed the total amount paid by you to Zen Automation during the twelve-month period immediately preceding the event giving rise to the claim.

This limitation of liability applies regardless of the legal theory under which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise, even if Zen Automation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

7. Indemnification

You agree to indemnify, defend, and hold harmless Zen Automation LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or in any way related to:

  • Your use of our website or services in violation of these Terms of Service
  • Your violation of any applicable law, regulation, or third-party right
  • Any content, data, or materials you provide or transmit through our website or services
  • Your breach of any confidentiality, security, or data protection obligations

Zen Automation reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate fully with Zen Automation in asserting any available defenses.

8. Termination

Either party may terminate a service agreement in accordance with the termination provisions set forth in the applicable service agreement. In the absence of such provisions, either party may terminate upon thirty days written notice to the other party.

Zen Automation may suspend or terminate your access to our website immediately, without prior notice or liability, if you breach any provision of these Terms of Service. Upon termination, your right to use our website and services will immediately cease. Provisions of these Terms of Service that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, limitation of liability, and indemnification.

Upon termination of a service agreement, Client shall pay Zen Automation for all work performed and expenses incurred up to the effective date of termination. Zen Automation shall deliver any work product completed as of the termination date upon receipt of payment for such work product.

9. Warranty Disclaimers

Our website and services are provided on an as is and as available basis without any warranties of any kind, either express or implied. Zen Automation LLC expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and course of dealing.

Zen Automation does not warrant that our website will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not warrant that our website or the servers that make it available are free of viruses or other harmful components.

No advice or information, whether oral or written, obtained from Zen Automation or through our website shall create any warranty not expressly stated in these Terms of Service. You assume all risk for any damage or loss that may result from your use of our website and services.

Zen Automation works diligently to deliver high-quality services, but we cannot guarantee that our services will meet all your specific requirements or that all errors can be eliminated. Our professional team is committed to best practices and continuous improvement.

10. Governing Law

These Terms of Service and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms of Service.

Zen Automation LLC is headquartered in St George, Utah. By using our website or services, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Washington County, Utah, for the resolution of any disputes arising under these Terms of Service.

11. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms of Service or the breach thereof, the parties agree to first attempt to resolve the matter through good-faith negotiations. If the dispute cannot be resolved through negotiations within thirty days, the parties agree to submit the dispute to mediation administered by a mutually agreed mediator in St George, Utah.

If mediation does not resolve the dispute, either party may pursue binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in St George, Utah, and judgment on the arbitration award may be entered in any court having jurisdiction.

Notwithstanding the above, Zen Automation may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or business interests without prior arbitration or mediation.

12. Changes to Terms

Zen Automation LLC reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will become effective immediately upon posting to our website. We encourage you to review these Terms of Service periodically to stay informed about the terms governing your use of our website and services.

Your continued use of our website or services after any changes to these Terms of Service constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using our website and services. The date of the most recent revision is indicated at the top of this page.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the information below.

Zen Automation LLC
2758 E 3530 S
St George - 84790-7964
United States

Email: care@zenautomation.buzz
Phone: +1 (743) 649-6356

We aim to respond to all inquiries within two business days. For urgent matters, we recommend contacting us by phone during regular business hours.